{"id":15459,"date":"2024-10-25T09:00:23","date_gmt":"2024-10-25T08:00:23","guid":{"rendered":"https:\/\/www.solarnrg.es\/?p=15459"},"modified":"2024-10-22T13:39:35","modified_gmt":"2024-10-22T12:39:35","slug":"customer-experience-part-1","status":"publish","type":"post","link":"https:\/\/www.solarnrg.es\/nl\/customer-experience-part-1\/","title":{"rendered":"Customer Experience &#8211; Part 1"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div data-parent=\"true\" class=\"vc_row row-container\" id=\"row-unique-0\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-12 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode_text_column\" ><p>At <mark><strong>SolarNRG<\/strong><\/mark>, we take pride in providing exceptional solar solutions and great customer service. Our recent reviews from satisfied clients on our Google Review page show our commitment to excellence. Here\u2019s a deeper look into what one of our customers have to say about their experiences with us.<\/p>\n<\/div><div class=\"uncode_text_column\" ><p><strong>A Comprehensive Journey with SolarNRG<\/strong><\/p>\n<p>One of our valued customers, Richard, took the time to share his detailed experience on our Google review page after a year of having solar panels and a 10kW battery installed in his Albir home. Richard walked through the entire process, highlighting key aspects of his journey:<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-0\" data-row=\"script-row-unique-0\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-0\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row row-container\" id=\"row-unique-1\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-2 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode-single-media  text-left\"><div class=\"single-wrapper\" style=\"max-width: 100%;\"><div class=\"tmb tmb-light  tmb-media-first tmb-media-last tmb-content-overlay tmb-no-bg\"><div class=\"t-inside\"><div class=\"t-entry-visual\"><div class=\"t-entry-visual-tc\"><div class=\"uncode-single-media-wrapper\"><img decoding=\"async\" class=\"wp-image-15441\" src=\"https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/10\/document_2703428.png\" width=\"512\" height=\"512\" alt=\"presupuesto icon\" srcset=\"https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/10\/document_2703428.png 512w, https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/10\/document_2703428-300x300.png 300w, https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/10\/document_2703428-150x150.png 150w, https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/10\/document_2703428-12x12.png 12w, https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/10\/document_2703428-350x350.png 350w, https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/10\/document_2703428-348x348.png 348w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-10 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode_text_column\" ><p><strong>Sales process<\/strong><\/p>\n<p>Richard appreciated our sales representative, Maurice, for his informative and non-pushy approach. Despite exploring quotes from several competitors, Richard felt most comfortable with our quotations. This reflects our philosophy of prioritizing customer education and comfort.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-1\" data-row=\"script-row-unique-1\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-1\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row row-container\" id=\"row-unique-2\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-2 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode-single-media  text-left\"><div class=\"single-wrapper\" style=\"max-width: 100%;\"><div class=\"tmb tmb-light  tmb-media-first tmb-media-last tmb-content-overlay tmb-no-bg\"><div class=\"t-inside\"><div class=\"t-entry-visual\"><div class=\"t-entry-visual-tc\"><div class=\"uncode-single-media-wrapper\"><img decoding=\"async\" class=\"wp-image-15442\" src=\"https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/10\/wrench_5588922.png\" width=\"512\" height=\"512\" alt=\"installation icon\" srcset=\"https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/10\/wrench_5588922.png 512w, https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/10\/wrench_5588922-300x300.png 300w, https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/10\/wrench_5588922-150x150.png 150w, https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/10\/wrench_5588922-12x12.png 12w, https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/10\/wrench_5588922-350x350.png 350w, https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/10\/wrench_5588922-348x348.png 348w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-10 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode_text_column\" ><p><strong>Installation<\/strong><\/p>\n<p>Richard praised our installation team for their efficiency, politeness, and professionalism. Completing the setup in under two days, our team ensured no damage was done to the property and that the installation was working perfectly. He also appreciated the quick response when he requested a minor adjustment post-installation, which showcases our dedication to customer satisfaction.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-2\" data-row=\"script-row-unique-2\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-2\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row row-container\" id=\"row-unique-3\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-2 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode-single-media  text-left\"><div class=\"single-wrapper\" style=\"max-width: 100%;\"><div class=\"tmb tmb-light  tmb-media-first tmb-media-last tmb-content-overlay tmb-no-bg\"><div class=\"t-inside\"><div class=\"t-entry-visual\"><div class=\"t-entry-visual-tc\"><div class=\"uncode-single-media-wrapper\"><img decoding=\"async\" class=\"wp-image-15443\" src=\"https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/10\/online-support_15560022.png\" width=\"512\" height=\"512\" alt=\"after sales icon\" srcset=\"https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/10\/online-support_15560022.png 512w, https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/10\/online-support_15560022-300x300.png 300w, https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/10\/online-support_15560022-150x150.png 150w, https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/10\/online-support_15560022-12x12.png 12w, https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/10\/online-support_15560022-350x350.png 350w, https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/10\/online-support_15560022-348x348.png 348w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-10 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode_text_column\" ><p><strong>After-sales Support<\/strong><\/p>\n<p>Perhaps one of the most impressive aspects of Richard&#8217;s review was his appreciation for our administration team. We assisted him with navigating the complexities of solar grants and tax reductions, a process that requires patience and expertise. Our support resulted in significant financial benefits for Richard, further highlighting our commitment to client success beyond installation.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-3\" data-row=\"script-row-unique-3\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-3\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row row-container\" id=\"row-unique-4\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-2 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode-single-media  text-left\"><div class=\"single-wrapper\" style=\"max-width: 100%;\"><div class=\"tmb tmb-light  tmb-media-first tmb-media-last tmb-content-overlay tmb-no-bg\"><div class=\"t-inside\"><div class=\"t-entry-visual\"><div class=\"t-entry-visual-tc\"><div class=\"uncode-single-media-wrapper\"><img decoding=\"async\" class=\"wp-image-14610\" src=\"https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/05\/piggy-bank_2163369.png\" width=\"512\" height=\"512\" alt=\"\" srcset=\"https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/05\/piggy-bank_2163369.png 512w, https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/05\/piggy-bank_2163369-300x300.png 300w, https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/05\/piggy-bank_2163369-150x150.png 150w, https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/05\/piggy-bank_2163369-12x12.png 12w, https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/05\/piggy-bank_2163369-350x350.png 350w, https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/05\/piggy-bank_2163369-348x348.png 348w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-10 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode_text_column\" ><p><strong>Overall Savings<\/strong><\/p>\n<p>The calculations show that Richard could save up to \u20ac9.000 in total benefits and another 2000\u20ac approximately for his annual electricity saving. His commitment to sustainability is demonstrated by him sending back over 3,000 kW to the grid, inspiring him to consider an eco-friendly option like a plug-in hybrid vehicle.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-4\" data-row=\"script-row-unique-4\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-4\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row row-container\" id=\"row-unique-5\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-12 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode_text_column\" ><p>At <mark><strong>SolarNRG<\/strong><\/mark>, we strive to create experiences that resonate with our customers long after their systems are installed. The feedback we have received suggests that our dedication to quality service, customer education, and long-term support is making a significant impact.<\/p>\n<p>We are thrilled to hear about the savings, satisfaction, and positive environmental contributions our customers are experiencing. We look forward to continuing this journey and helping even more families transition to clean, solar energy.<\/p>\n<\/div><div class=\"uncode_text_column\" ><p>Stay tuned for part two or have a look yourself at our <u><a href=\"https:\/\/www.google.com\/maps\/place\/SolarNRG+S.L\/@38.5833559,-0.0685001,361m\/data=!3m2!1e3!5s0xd62015ba046bce7:0x5f6af5c8ed1a538c!4m8!3m7!1s0xd62015b74c55555:0xaca1a5bd9391d04e!8m2!3d38.5833698!4d-0.0679202!9m1!1b1!16s%2Fg%2F11jnpbgv30?entry=ttu&amp;g_ep=EgoyMDI0MTAxNi4wIKXMDSoASAFQAw%3D%3D\">Google-review page<\/a>!<\/u><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-5\" data-row=\"script-row-unique-5\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-5\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row row-container\" id=\"row-unique-6\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-12 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><span class=\"btn-container\" ><a role=\"button\"  href=\"https:\/\/www.solarnrg.es\/nl\/offerte-2\/\" class=\"custom-link btn btn-lg border-width-0 btn-color-vyce btn-icon-left\"><i class=\"fa fa-document\"><\/i>If you are interested in solar energy, contact us here!<\/a><\/span><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-6\" data-row=\"script-row-unique-6\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-6\"));<\/script><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"At SolarNRG, we take pride in providing exceptional solar solutions and great customer service. Our recent reviews from satisfied clients [...]","protected":false},"author":4,"featured_media":15447,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"iawp_total_views":15,"footnotes":""},"categories":[18],"tags":[91,108,134,135,32,33,43,44],"class_list":["post-15459","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-en","tag-saving","tag-monitoring","tag-review","tag-experience","tag-solar-energy","tag-solar-panels","tag-solarnrg","tag-go-solar"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.solarnrg.es\/nl\/wp-json\/wp\/v2\/posts\/15459","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.solarnrg.es\/nl\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.solarnrg.es\/nl\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.solarnrg.es\/nl\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.solarnrg.es\/nl\/wp-json\/wp\/v2\/comments?post=15459"}],"version-history":[{"count":1,"href":"https:\/\/www.solarnrg.es\/nl\/wp-json\/wp\/v2\/posts\/15459\/revisions"}],"predecessor-version":[{"id":15461,"href":"https:\/\/www.solarnrg.es\/nl\/wp-json\/wp\/v2\/posts\/15459\/revisions\/15461"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.solarnrg.es\/nl\/wp-json\/wp\/v2\/media\/15447"}],"wp:attachment":[{"href":"https:\/\/www.solarnrg.es\/nl\/wp-json\/wp\/v2\/media?parent=15459"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.solarnrg.es\/nl\/wp-json\/wp\/v2\/categories?post=15459"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.solarnrg.es\/nl\/wp-json\/wp\/v2\/tags?post=15459"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}