{"id":15456,"date":"2024-10-25T09:00:08","date_gmt":"2024-10-25T08:00:08","guid":{"rendered":"https:\/\/www.solarnrg.es\/?p=15456"},"modified":"2024-10-31T08:50:16","modified_gmt":"2024-10-31T08:50:16","slug":"experiencia-del-cliente-parte-1","status":"publish","type":"post","link":"https:\/\/www.solarnrg.es\/nl\/experiencia-del-cliente-parte-1\/","title":{"rendered":"Experiencia del cliente &#8211; Parte 1"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div data-parent=\"true\" class=\"vc_row row-container\" id=\"row-unique-0\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-12 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode_text_column\" ><p>En <mark><strong>SolarNRG<\/strong><\/mark>, nos enorgullecemos de brindar soluciones excepcionales de energ\u00eda solar y un excelente servicio al cliente. Nuestras rese\u00f1as recientes de clientes satisfechos en nuestra p\u00e1gina de rese\u00f1as de Google demuestran nuestro compromiso con la excelencia. A continuaci\u00f3n, presentamos una mirada m\u00e1s profunda a lo que uno de nuestros clientes tiene que decir sobre sus experiencias con nosotros.<\/p>\n<\/div><div class=\"uncode_text_column\" ><p><strong>El viaje con SolarNRG<\/strong><\/p>\n<p>Uno de nuestros valiosos clientes, Richard, se tom\u00f3 el tiempo de compartir su experiencia detallada despu\u00e9s de un a\u00f1o instalando paneles solares y una bater\u00eda de 10 kW en su casa en Albir en nuestra p\u00e1gina de revisi\u00f3n de Google. Richard recorri\u00f3 todo el proceso y destac\u00f3 los aspectos m\u00e1s importantes de su viaje:<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-0\" data-row=\"script-row-unique-0\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-0\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row row-container\" id=\"row-unique-1\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-2 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode-single-media  text-left\"><div class=\"single-wrapper\" style=\"max-width: 100%;\"><div class=\"tmb tmb-light  tmb-media-first tmb-media-last tmb-content-overlay tmb-no-bg\"><div class=\"t-inside\"><div class=\"t-entry-visual\"><div class=\"t-entry-visual-tc\"><div class=\"uncode-single-media-wrapper\"><img decoding=\"async\" class=\"wp-image-15441\" src=\"https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/10\/document_2703428.png\" width=\"512\" height=\"512\" alt=\"presupuesto icon\" srcset=\"https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/10\/document_2703428.png 512w, https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/10\/document_2703428-300x300.png 300w, https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/10\/document_2703428-150x150.png 150w, https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/10\/document_2703428-12x12.png 12w, https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/10\/document_2703428-350x350.png 350w, https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/10\/document_2703428-348x348.png 348w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-10 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode_text_column\" ><p><strong>Proceso de ventas<\/strong><\/p>\n<p>Richard agradeci\u00f3 a nuestro representante de ventas, Maurice, por su enfoque informativo y no agresivo. A pesar de estudiar cotizaciones de varios competidores, Richard se sinti\u00f3 m\u00e1s c\u00f3modo con nuestras cotizaciones. Esto refleja nuestra filosof\u00eda de priorizar una buena comunicaci\u00f3n con nuestros clientes y la comodidad.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-1\" data-row=\"script-row-unique-1\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-1\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row row-container\" id=\"row-unique-2\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-2 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode-single-media  text-left\"><div class=\"single-wrapper\" style=\"max-width: 100%;\"><div class=\"tmb tmb-light  tmb-media-first tmb-media-last tmb-content-overlay tmb-no-bg\"><div class=\"t-inside\"><div class=\"t-entry-visual\"><div class=\"t-entry-visual-tc\"><div class=\"uncode-single-media-wrapper\"><img decoding=\"async\" class=\"wp-image-15442\" src=\"https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/10\/wrench_5588922.png\" width=\"512\" height=\"512\" alt=\"installation icon\" srcset=\"https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/10\/wrench_5588922.png 512w, https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/10\/wrench_5588922-300x300.png 300w, https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/10\/wrench_5588922-150x150.png 150w, https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/10\/wrench_5588922-12x12.png 12w, https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/10\/wrench_5588922-350x350.png 350w, https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/10\/wrench_5588922-348x348.png 348w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-10 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode_text_column\" ><p><strong>Installation<\/strong><\/p>\n<p>Richard elogi\u00f3 a nuestro equipo de instalaci\u00f3n por su eficiencia, cortes\u00eda y profesionalismo. Nuestro equipo de instalaci\u00f3n se asegur\u00f3 de que no se causaran da\u00f1os a la propiedad y de que la instalaci\u00f3n se instalara en dos d\u00edas y funcionara perfectamente. Richard tambi\u00e9n agradeci\u00f3 la r\u00e1pida respuesta cuando solicit\u00f3 ajustes menores despu\u00e9s de la instalaci\u00f3n, lo que demuestra nuestro compromiso con la satisfacci\u00f3n del cliente.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-2\" data-row=\"script-row-unique-2\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-2\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row row-container\" id=\"row-unique-3\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-2 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode-single-media  text-left\"><div class=\"single-wrapper\" style=\"max-width: 100%;\"><div class=\"tmb tmb-light  tmb-media-first tmb-media-last tmb-content-overlay tmb-no-bg\"><div class=\"t-inside\"><div class=\"t-entry-visual\"><div class=\"t-entry-visual-tc\"><div class=\"uncode-single-media-wrapper\"><img decoding=\"async\" class=\"wp-image-15443\" src=\"https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/10\/online-support_15560022.png\" width=\"512\" height=\"512\" alt=\"after sales icon\" srcset=\"https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/10\/online-support_15560022.png 512w, https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/10\/online-support_15560022-300x300.png 300w, https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/10\/online-support_15560022-150x150.png 150w, https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/10\/online-support_15560022-12x12.png 12w, https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/10\/online-support_15560022-350x350.png 350w, https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/10\/online-support_15560022-348x348.png 348w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-10 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode_text_column\" ><p><strong>Soporte Posventa<\/strong><\/p>\n<p>Quiz\u00e1s una de las partes m\u00e1s impresionantes de la revisi\u00f3n de Richard fue su agradecimiento por nuestro equipo administrativo. Lo ayudamos a trav\u00e9s del complejo proceso de solicitud de subvenciones y recortes de impuestos. Un proceso que requiere mucha paciencia y experiencia. Nuestro apoyo result\u00f3 en importantes beneficios financieros para Richard, lo que enfatiza a\u00fan m\u00e1s nuestro compromiso con el \u00e9xito del cliente, incluso despu\u00e9s de la instalaci\u00f3n.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-3\" data-row=\"script-row-unique-3\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-3\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row row-container\" id=\"row-unique-4\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-2 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode-single-media  text-left\"><div class=\"single-wrapper\" style=\"max-width: 100%;\"><div class=\"tmb tmb-light  tmb-media-first tmb-media-last tmb-content-overlay tmb-no-bg\"><div class=\"t-inside\"><div class=\"t-entry-visual\"><div class=\"t-entry-visual-tc\"><div class=\"uncode-single-media-wrapper\"><img decoding=\"async\" class=\"wp-image-14610\" src=\"https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/05\/piggy-bank_2163369.png\" width=\"512\" height=\"512\" alt=\"\" srcset=\"https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/05\/piggy-bank_2163369.png 512w, https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/05\/piggy-bank_2163369-300x300.png 300w, https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/05\/piggy-bank_2163369-150x150.png 150w, https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/05\/piggy-bank_2163369-12x12.png 12w, https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/05\/piggy-bank_2163369-350x350.png 350w, https:\/\/www.solarnrg.es\/wp-content\/uploads\/2024\/05\/piggy-bank_2163369-348x348.png 348w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-10 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode_text_column\" ><p><strong>Ahorro general<\/strong><\/p>\n<p>Los c\u00e1lculos muestran que Richard podr\u00eda ahorrar hasta 9.000 \u20ac en beneficios totales y otros aproximadamente 2.000 \u20ac en su ahorro anual de electricidad. Su compromiso con la sostenibilidad queda demostrado con el hecho de que devuelve a la red m\u00e1s de 3.000 kW, lo que le inspir\u00f3 a plantearse una opci\u00f3n respetuosa con el medio ambiente como es un veh\u00edculo h\u00edbrido enchufable.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-4\" data-row=\"script-row-unique-4\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-4\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row row-container\" id=\"row-unique-5\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-12 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode_text_column\" ><p>En <mark><strong>SolarNRG<\/strong><\/mark>, nos esforzamos por crear experiencias que nuestros clientes recordar\u00e1n mucho despu\u00e9s de que sus sistemas hayan sido instalados. Los comentarios que hemos recibido sugieren que nuestro compromiso con un servicio de calidad, suministro de informaci\u00f3n y soporte a largo plazo est\u00e1 teniendo un impacto significativo.<\/p>\n<p>Nos entusiasma conocer los ahorros, la satisfacci\u00f3n y las contribuciones ambientales positivas que experimentan nuestros clientes. Esperamos continuar este viaje y ayudar a m\u00e1s familias a cambiar a la energ\u00eda solar limpia.<\/p>\n<\/div><div class=\"uncode_text_column\" ><p>\u00a1Est\u00e9n atentos a la segunda parte o consulte nuestra <u><a href=\"https:\/\/www.google.com\/maps\/place\/SolarNRG+S.L\/@38.5833559,-0.0685001,361m\/data=!3m2!1e3!5s0xd62015ba046bce7:0x5f6af5c8ed1a538c!4m8!3m7!1s0xd62015b74c55555:0xaca1a5bd9391d04e!8m2!3d38.5833698!4d-0.0679202!9m1!1b1!16s%2Fg%2F11jnpbgv30?entry=ttu&amp;g_ep=EgoyMDI0MTAxNi4wIKXMDSoASAFQAw%3D%3D\">p\u00e1gina de revisi\u00f3n de Google aqu\u00ed!<\/a><\/u><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-5\" data-row=\"script-row-unique-5\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-5\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row row-container\" id=\"row-unique-6\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-12 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><span class=\"btn-container\" ><a role=\"button\"  href=\"https:\/\/www.solarnrg.es\/es\/presupuesto\/\" class=\"custom-link btn btn-lg border-width-0 btn-color-vyce btn-icon-left\"><i class=\"fa fa-document\"><\/i>Si est\u00e1s interesado en la energ\u00eda solar, \u00a1cont\u00e1ctanos aqu\u00ed!<\/a><\/span><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-6\" data-row=\"script-row-unique-6\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-6\"));<\/script><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"En SolarNRG, nos enorgullecemos de brindar soluciones excepcionales de energ\u00eda solar y un excelente servicio al cliente. Nuestras rese\u00f1as recientes [...]","protected":false},"author":4,"featured_media":15447,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"iawp_total_views":10,"footnotes":""},"categories":[19],"tags":[32,33,43,44,91,108,134,135],"class_list":["post-15456","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-es","tag-solar-energy","tag-solar-panels","tag-solarnrg","tag-go-solar","tag-saving","tag-monitoring","tag-review","tag-experience"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.8 - aioseo.com -->\n\t<meta name=\"description\" content=\"En SolarNRG, nos enorgullecemos de brindar soluciones excepcionales de energ\u00eda solar y un excelente servicio al cliente. Nuestras rese\u00f1as recientes de clientes satisfechos en nuestra p\u00e1gina de rese\u00f1as de Google demuestran nuestro compromiso con la excelencia. 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